Find answers to the most common questions about Mintrobot products and services. Whether you're looking for information on installation, troubleshooting, maintenance, or purchasing, our FAQ section will help you quickly find the answers you need. If you require additional support, please contact our support team.
[Purchase & Shipping]
Yes, we offer international shipping. However, as we do not have offices in every country, shipping is arranged through 1:1 consultation based on the import regulations and customs procedures of the destination country. Additional fees may apply.
[Purchase & Shipping]
Please contact us via the inquiry page to discuss your purchase. We provide personalized consultations to ensure that each customer’s needs are met. Online platform sales are currently in preparation.
[Purchase & Shipping]
Is international shipping available?
[Purchase & Shipping]
How can I purchase a Mintrobot product?
[Warranty & Service]
What happens after the warranty period expires?
[Warranty & Service]
What is the product warranty period?
[Installation & Setup]
How do I set up the software after installation?
[Installation & Setup]
Do I need to install the robot system myself?
[Usage & Maintenance]
How can I resolve errors displayed by the robot?
[Usage & Maintenance]
What is the regular maintenance cycle for the robotic arm?